I hate to see players, especially ones with good products, exit the marketplace, but sadly, that’s what deCODEme genetics is doing.  Initially, they had an excellent, albeit expensive, ethnicity product.  The company filed bankruptcy in 2008/2009 and has been twice sold since that time.  This upheaval occurred about the time that prices came down in the industry, and deCODEme never dropped their prices nor invested in the marketspace by implementing features like genealogy matching to other kits.  I’m not surprised that they have made this decision, but I wish they had been able to take a different fork in the road.  Today, as one of their customers, I received this notice.

Dear deCODEme customer,

This is to notify that the deCODEme service from deCODE genetics is being discontinued.

For this reason, all deCODEme customer accounts will be permanently closed on January 01 2015. However, user accounts will be accessible through December 31, 2014.

For logging in you will need to enter your username and password on the deCODEme login page; http://www.decodeme.com .  In case of a forgotten password, you can select the “Forgot my password” option on the login page, but for a forgotten username you will need to send an email to:

support@decodeme.com.

We encourage customers to save and/or print their results as needed.

deCODEme Customer Service

______________________________________________________________

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