LivingDNA Replaces Download Terms

Great news, and fast on the part of LivingDNA.

Yesterday, I wrote about indemnity language required when downloading your raw data file from LivingDNA.

LivingDNA said last night that the verbiage did not really reflect their intentions.

Today, they have modified their terms going forward and retroactively, according to David Nicholson, Managing Director of LivingDNA, and have simplified the content.

Below is the new download verbiage, as provided by David.

I am greatly relieved. The indemnification language is gone and is replaced by you agreeing to, in essence, be responsible for yourself and release LivingDNA from anything bad that happens resulting from your download. (Caveat – I am not a lawyer. This is only my personal opinion.)

As always, please read all language and be sure you understand the verbiage and ramifications to your own situation, with LivingDNA and all vendors. Seek legal advice if you have questions or concerns with any legal document.

Thanks, LivingDNA, for listening to the community and addressing our concerns so quickly.



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18 thoughts on “LivingDNA Replaces Download Terms

  1. I only have issues when people like to not take responsibility in their actions. This INCLUDES DNA testing. Read, read, read before you do anything. Simple as that. And if you understand and agree, then it’s all good!

  2. Great work, Roberta! Have you ever considered going to work for the government and help them write their healthcsre bills?

  3. Thank you Roberta!! I am so happy the company responded so quickly! I would have, as well, though, I’ll tell you. Your article was wonderful. I have been doing legal aid for the poor and less fortunate for a few years, and so I’ve noticed things getting a bit better for us consumers as time goes by: what with the Internet, and good people like you to stand up for all of us. You did what you needed to do to inform your readership about the facts, and the sometimes unrecognized benefit was/is that it serves to entice businesses do what is right!! Thank you Roberta, so, so much!! To think….for me to get my own DNA data…I would have to agree to such a thing! I do not specialize in this area of law: however, at a gut level I felt they wouldn’t get away with such a thing, and it really grated on my feelings to see such a clause for me to even be able to use their services. Now, my comments, y’all know, are certainly not legal advice, consult a lawyer, like you said, Roberta! There may be times y’all need to!!

  4. It’s often a thankless job, but it’s good to know this flock of sheep has a shepherd looking out for us. You’re a good egg!

  5. Great job, Roberta! I, too, was taken aback by the prospect of legal indemnification after you brought it to my attention. Diane Wilson Flynn spouse of your 4th to remote cousin on

    FTDNA John K Flynn surnames in common: Brown Dodson Moore Moore/ Rev Rickenbosche Richard Ulrich

    • Hi Diane. Which Moore line does John descend from? Mine if from Halifax and Prince Edward Counties in Virginia. Don’t know where before that in the late 1700s.

  6. In addition to Roberta, I believe a big thanks is also due to LivingDNA company, who obviously had their ears to the ground in the community of Genetic Genealogists, and then responded lightening-fast to their customer’s concerns and showed that they care about us. I have new optimism for their company with this demonstration: keep listening to their customers and they could dominate the DNA testing scene one day. Thank you David Nicholson, and Roberta!

  7. Say we have tested with ancestry and upload our ancestry raw data to LivingDNA and other sites but DO NOT download or use raw data directly from LivingDNA would that still incur the same consequences if something went wrong? Is it only a problem when you use the raw data directly from LivingDNA?

    (I know this post is a bit old but I’d really like to find out as I recently uploaded my dna from Ancestry to LivingDNA)

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