Some people have reported that they have not received an e-mail from 23andMe asking them to update their settings.
This e-mail would only pertain to people who tested before the v4 chip, so before the FDA shutdown in November of 2013.
My e-mail said that I only had until June 2 to make the changes to preserve my health information that was provided to customers before the shutdown. The new information provided by 23andMe for the v4 chip since 23andMe and the FDA reached an agreement is different and only a subset of what former customers received. 23andMe is preserving the health reports of the earlier customers as downloadable pdf files but you MUST MAKE your selections soon and you will not be able to change those selections after the transition, and I’m assuming, in my case, not after June 2. Some people reported that their e-mail said June 9th.
If you are uncertain whether or not you are one of the people involved in this transition, and you don’t know if you need to do anything, sign into your 23andMe account. If you see this blue banner at the top of your greeting page, you do indeed need to make these selections and verify your settings in order to preserve as much of your health information as you desire. For example, if you have locked reports, you’ll need to unlock them or that information will forever be unavailable.
The blue banner doesn’t provide you with the drop-dead date, but to be safe, assume it is June 2 and make your selections now.